Claim Director-Commercial Direct Handle

This is a role focused on technical claim handling for Chubb’s Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated, under both primary and excess policies.

• Manage an inventory of claims involving moderate severity exposures and coverage issues
• Conduct, coordinate, and direct investigation into loss facts, damages, and risk transfer opportunities
• Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy
• Demonstrate and implement effective defense, resolution, and claim strategies
• Provide superior customer service to insureds, agents, and internal business partners
• Adhere to Best Practices Guidelines
• Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices, and local compliance requirements, including examiner licensing
• Travels to conferences, mediations, and trials as necessary

• 5-7 years of experience as a casualty claim professional with a high degree of specialized and technical competence in the handling of high exposure construction claims
• Experience with primary and excess bodily injury, property damage, and personal injury claims
• Strong background and demonstrated ability in dealing with significant coverage matters
• Working knowledge of industry best practices and procedures
• Ability to work independently and assimilate learning materials on many different subjects from various sources
• Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner
• Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues
• Demonstrated strong relational skills particularly in adverse or high-pressure situations
• A law degree is not necessary but helpful

• 401k matching
• Health insurance
• Discretionary annual incentive program
• Comprehensive benefits package

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.